Car rental isn’t just about providing vehicles—it’s about creating experiences that work for everyone. Too often, accessibility is seen as an afterthought rather than a core principle. But when we exclude people, we create barriers to mobility that should be seamless for all customers.
An estimated 16% of the world’s population has some form of disability. That number doesn’t include those facing temporary impairments—like a broken arm—or situational challenges—like traveling with young children or elderly family members. Accessibility benefits everyone, not just a select few.
Creating truly inclusive car rental services means considering:
- Easy booking interfaces – Our website and app are designed for users with various abilities and needs.
- Vehicle accessibility – We offer vehicles with hand controls, wheelchair accessibility, and other adaptive features.
- Clear communication – Multiple contact methods including phone, email, and chat support.
- Transparent pricing – No hidden fees or confusing terms that could exclude budget-conscious travelers.
- 24/7 support – Round-the-clock assistance for customers who may need help at any time.
“At Wiggle, we believe mobility should be accessible to everyone. Whether you’re a seasoned traveler or renting for the first time, our goal is to make your journey as smooth and comfortable as possible.”
Brooklyn Simmons
Customer Experience Specialist
A car rental service is only truly successful when everyone can use it confidently. The same applies to our entire customer experience—it should welcome, not block. Accessibility isn’t a compromise; it’s a foundation for better, smarter, and more human-centered mobility solutions.
At Wiggle, we’re committed to breaking down barriers and ensuring that every customer, regardless of their abilities or circumstances, can enjoy the freedom of the open road.